29 Jan.

Pointing to “manage.microsoft.com” will no longer work for enrollment

For those of you not actively monitoring the Office 365 Message Center, you might have missed the plan for change message that was posted on January 27. Below you will find the details of the message. If you need more details, take a look at Enroll Windows Phone and Windows 10 Mobile Devices and Enroll Windows PCs As Mobile Devices.

Pointing to “manage.microsoft.com” will no longer work for enrollment

MC91971

Published On : January 27, 2017

Expires On : March 27, 2017

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When your users enroll their Windows devices, in Intune, the enrollment server can be automatically discovered if you have a CNAME in DNS that redirects EnterpriseEnrollment.contoso.com to enterpriseenrollment-s.manage.microsoft.com. If no enrollment CNAME record is found, users are prompted to manually enter the Mobile Device Management (MDM) server name, https://manage.microsoft.com. Manage.microsoft.com is being deprecated and will no longer work for enrolling devices, beginning February 11.

How does this affect me?

If you have a CNAME in DNS that maps to manage.microsoft.com, it won’t work after this change takes effect. If you tell your users to enter manage.microsoft.com if their device fails to find an enrollment server, those instructions won’t work after this change takes effect. If you already have a CNAME in DNS that redirects EnterpriseEnrollment.contoso.com to enterpriseenrollment-s.manage.microsoft.com, and the enrollment server is accessible by the user devices, this change will not impact you.

What do I need to do to prepare for this change?

If you currently have a CNAME in DNS that redirects EnterpriseEnrollment.contoso.com to manage.microsoft.com, replace it with a CNAME in DNS that redirects EnterpriseEnrollment.contoso.com to enterpriseenrollment-s.manage.microsoft.com. if you currently reference manage.microsoft.com in your user training for Windows MDM enrollment, update it (for both Phone and PCs.) to enrollment.manage.microsoft.com. For more information about configuring Windows enrollment, please click Additional Information.

Additional information

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