Recently the MS-900 exam received a minor update that reflected some product naming changes that have occurred, mainly changing references to Microsoft 365 Defender to Microsoft Defender XDR, and removing references to Microsoft Endpoint Manager to Microsoft Intune, while also being more specific about some of the Intune areas you need to be aware of – Configuration Manager and co-management, Endpoint Analytics, and Windows Autopilot.
Describe cloud concepts (5-10%)
Describe the different types of cloud services available
- describe Microsoft’s IaaS, and PaaS concepts and use cases
- describe differences between Office 365 and Microsoft 365
Describe the benefits of and considerations for using cloud, hybrid, or on-premises
services
- describe public, private, and hybrid models
- compare costs and advantages of cloud, hybrid and on-premises services
- Describe the concept of hybrid work and flexible work
Describe Microsoft 365 Apps and Services (45-50%)
Describe productivity solutions in Microsoft 365
- describe the core productivity and teamwork capabilities in Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
- describe core Microsoft 365 Apps including Word, Excel, PowerPoint, Outlook, and OneNote
- describe work management capabilities in Microsoft 365 including Project, Planner, Bookings, Forms and ToDo
Describe collaboration solutions in Microsoft 365
- Describe the collaboration benefits and capabilities of Microsoft 365 including Microsoft Exchange, Outlook, Yammer, SharePoint, OneDrive, and Stream
- Describe the collaboration benefits and capabilities of Microsoft Teams and Teams Phone
- describe the Microsoft Viva apps
- describe the ways that you can extend Microsoft Teams by using collaborative apps
Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
- Describe the endpoint management capabilities of Microsoft 365 including Microsoft Intune (Configuration Manager and co-management, Endpoint Analytics, and Windows Autopilot)
- Compare the differences between Windows 365 and Azure Virtual Desktop
- describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
- identify deployment and update channels for Microsoft 365 apps
Describe analytics capabilities in Microsoft 365
- describe the capabilities of Viva Insights
- describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal
- describe the reports available in the Microsoft 365 Admin center and other admin centers
Describe security, compliance, privacy, and trust in Microsoft 365 (25–
30%)
Describe identity and access management solutions of Microsoft 365
- describe the identity and access management capabilities of Microsoft Entra ID
- Determine your cloud identity model
- What is Microsoft Entra ID? Authentication for Microsoft Entra hybrid identity solutions
- What is Microsoft Entra Connect and Connect Health?
- What is password hash synchronization?
- What is pass-through authentication?
- What is Seamless Single Sign On?
- Azure identity management security overview
- Introduction to GDAP
- Describe cloud identity, on-premises identity, and hybrid identity concepts
- Describe how Microsoft uses methods such as multi-factor authentication (MFA), self-service password reset (SSPR), and conditional access to keep identities, access, and data secure
Describe threat protection solutions of Microsoft 365
- describe Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft 365 Defender Portal
- Describe Microsoft Secure Score benefits and capabilities
- Describe how Microsoft 365 addresses the most common types of threats against endpoints, applications, and identities
- Information protection & governance
- Security management
- Insider risk management
- Discover and respond
- Compliance management
- Windows threat protection
- What is Microsoft Entra ID Protection?
- What is Privileged Identity Management?
- Privileged Access Management Overview
- Anti-spam and anti-malware protection in Office 365
Describe trust, privacy, risk, and compliance solutions of Microsoft 365
- Describe the Zero-Trust model
- Describe Microsoft Purview compliance solutions such as insider risk, auditing, and eDiscovery
- Describe information protection features such as sensitivity labels and data loss prevention
- Describe how Microsoft supports data residency to ensure regulatory compliance
- Describe the capabilities and benefits of Microsoft Priva
Describe Microsoft 365 Pricing, Licensing and Support (10-15%)
Plan, predict, and compare pricing
- describe the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, and direct billing
- describe available billing and bill management options including billing frequency and methods of payment
Identify licensing options available in Microsoft 365
- Describe license management
- Describe the differences between base licensing and add-on licensing
Identify support options for Microsoft 365 services
- Describe how to create a support request for Microsoft 365 services
- Describe support options for Microsoft 365 services
- Describe service level agreements (SLAs) including service credits
- Determine service health status by using the Microsoft 365 admin center or the Microsoft Entra admin center
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