May saw a minor update to MS-700, with the addition of Teams cloud meeting recording to the objectives. Otherwise it’s unchanged, so there isn’t any need to drastically change your exam preparation plans if you have already been preparing for the exam.

If you are already spending quite a bit of time in Teams administration, this is probably going to be a pretty easy exam for you. The things that are potentially more important for you to focus on are the Azure Active Directory related questions, including Access Reviews, group management for example, that may be the responsibility of an identity team in some organisations. Make sure you are focusing on the Teams features you aren’t using yet, as any of the policies and settings you are already exposed to should be straight forward in the exam.

If you are more of a Microsoft 365 generalist and understand the external collaboration requirements, as well as the integration with other Microsoft 365 services, the important things to focus include understanding settings versus policies, as well as making sure you understand the different calling components, including queues, call analytics etc

What about PowerShell? There are some PowerShell questions in this exam, but not enough to cause any real issues if you are admin center leaning rather than scripting, but you should probably make sure you are somewhat comfortable with things that can be scripted that can’t be performed in a portal. You definitely don’t need to be PowerShell expert, but understanding syntax basics will go a long way.

With MS-740: Troubleshooting Microsoft Teams being available for a short period for those who wanted to try to the beta, it’s going to be interesting to see if that starts to remove some of the troubleshooting and support items from this exam. I guess we will have to wait and see.

Plan and configure a Microsoft Teams Environment (35-40%)

Plan and configure network settings for Microsoft Teams

• calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events
  • Prepare your organization’s network for Microsoft Teams
  • Use the Network Planner for Teams
  • Network Planner Walkthrough
  • Use the Network Testing Companion
• analyze network usage by using Network Planner
  • Prepare your organization’s network for Microsoft Teams
  • Use the Network Planner for Teams
  • Network Planner Walkthrough
• specify requirements for outbound network ports and protocols for Microsoft Teams
  • Office 365 URL’s and IP Ranges (Teams) 
  • Implement QOS in Microsoft Teams
• determine WAN optimizer, proxy, and load balancer recommendations for Microsoft Teams
  • Proxy servers for Teams or Skype for Business Online
• configure Tenant Data Upload in Microsoft Call Quality Dashboard
  • Upload tenant and building data
• configure reporting labels for Microsoft Teams
  • Add and update reporting labels
• assess network readiness by using Microsoft 365 network connectivity test and dashboard
  • Microsoft 365 network connectivity test tool

Identify licensing requirements for Microsoft Teams

• identify required licensing for compliance features
  • Advanced Communications
• identify appropriate licensing for advanced lifecycle management of teams
  • What are the Azure AD licenses?
• identify appropriate licensing for guest access
  • Licensing for guest access
  • External Identities pricing
• identify appropriate licensing for calling, Phone System, and resource accounts
  • Which Calling Plan is right for you?
  • Microsoft 365 Phone System – Virtual User license
  • identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones
  • Teams Meeting Room Licensing
• identify appropriate licensing for apps in Microsoft Teams
  • Purchase third-party apps for Teams

Plan and configure security and compliance settings for Microsoft Teams

• plan alerts for Microsoft Teams
  • Alert policies in the security and compliance centre
• choose appropriate administration roles
  • Use Microsoft Teams administrator roles to manage Teams
  • Assign administrator and non-administrator roles to users with AAD
  • Assign Admin Roles
  • Set up and manage Channel Moderation
• plan threat policies  
  • Safe Attachments in Defender for Office 365
  • Safe Links in Defender for Office 365
• plan and configure retention policies
  • Retention Policies in Teams
  • Retention Policies FAQ
• plan and configure sensitivity labels 
  • Sensitivity Labels for Teams
• plan Data Loss Prevention (DLP) policies
  • Data loss prevention and Microsoft Teams
  • Legal Hold in Teams
  • E-Discovery in Teams
• plan for conditional access and MFA for Microsoft Teams
  • Governing access in Microsoft 365 groups, Teams, and SharePoint
• plan information barrier policies
  • Information Barriers in Teams

Plan and implement governance and lifecycle management for Microsoft Teams

• plan and manage Microsoft Teams preview features with Microsoft Teams update policies 
  • Teams feature management
• create and manage policy packages in Microsoft Teams
  • Manage policy packages in Teams
  • Custom policy packages
• plan policy assignment for users and groups 
  • Manage policy packages in Teams
• set up policies for Microsoft 365 Groups creation
  • Plan for governance in Microsoft 365 Groups
  • Control who can create Microsoft 365 Groups
  • Manage who can create Microsoft 365 Groups
  • Dynamic membership rules for groups in Azure Active Directory
  • Create classifications for Microsoft Groups in your organization
• configure an expiration policy for Microsoft 365 groups 
  • Microsoft 365 Groups Expiration Policy
• configure a naming policy for Microsoft 365 Groups 
  • Microsoft 365 Groups Naming Policy
• archive, delete, or unarchive one or more teams
  • Archive or delete a team in Microsoft Teams
• restore or troubleshoot deletion of one or more Microsoft 365 Groups
  •  Restore a deleted Microsoft 365 Group
• manage Azure AD access review for members and guests
  • Manage User Access with Azure AD Access Reviews
  • Manage guest access with Azure AD access reviews
  • Create an access review of groups or applications
• perform bulk user operations with PowerShell
  • Add a guest user with PowerShell

Configure and manage external and guest users

• configure SharePoint and OneDrive organizational level sharing settings
  • Manage sharing settings
• manage external file sharing setting for OneDrive users
  • Turn external sharing on or off
• manage external file sharing setting for SharePoint sites
  • Turn external sharing on or off
• manage external access-federated domains
  • Manage external access in Microsoft Teams
• manage guest users for Microsoft Teams from the Microsoft Teams Admin Center
  • Authorize Guest access in Teams
  • Turn on or Turn off Guest Access in Teams
• configure guest access to Microsoft Teams from Azure AD admin center
  • Guest Access in Microsoft Teams
  • Microsoft Teams Guest Access Checklist
  • Add guest users to your directory in the Azure portal
  • Manage access to Azure resources for external guest users using RBAC
• allow or prevent owners from adding guests
  • Manage External Access in Microsoft Teams
• configure guest access to a specific team
  • Manage Guest Access in Microsoft Teams
  • Turn on or Turn off Guest Access in Teams
• remove guests 
  • Remove a Guest User from Azure AD

Configure and manage Microsoft Teams devices

• configure Microsoft Teams for VDI 
  • Teams for Virtualized Desktop Infrastructure
• manage configuration profiles for Teams devices 
  • Manage your devices in Microsoft Teams
• manage Microsoft Teams device tags
  • Manage Teams device tags
• manage device settings and firmware
  • Phones for Microsoft Teams
• provision and configure remote sign-in for new devices 
  • Microsoft Teams Rooms
  • Deployment Overview

Manage chat, teams, channels, and apps (25-30%)

Create and manage teams

• create teams
  • Overview of Teams and Channels
  • Create your first Teams and Channels
• manage privacy levels for a team
  • Manage Discovery of Private Teams in a Team
• create a team from a default or custom template
  • Use team templates in the admin center
  • Get started with Teams Templates
  • Manage team template policies
• create a team from existing resources
  • Create a Team from an existing Team
  • Create a Team from an existing Group
  • Enhance existing Microsoft 365 Groups with Microsoft Teams
• plan and manage org-wide teams
  • Create an Org-wide Team in Teams
• add and remove users in a team
  • Manage Team Settings and Permissions in Teams
• assign and modify user roles in a team
  • Assign Team Owners and Members in Microsoft Teams
• configure dynamic membership
  • Overview of Dynamic Membership for Teams
  • Create a dynamic group and check status
  • Change static group membership to dynamic

Plan and manage channels

• plan for channel types
  • Overview of Teams and Channels
  • Overview of Private Channels
• create channels
  • Create your first teams
• manage Microsoft Teams channel settings
  • Manage Teams and Channel Policies
  • Manage the lifecycle of Private Channels
• create and manage Microsoft Teams policies for private channels
  • Manage Teams and Channel Policies
• manage private channel membership
  • Adding and removing owners and members

Manage chat and collaboration experiences

• create and manage messaging policies 
  • Manage Messaging Policies
• configure email integration from Microsoft Teams settings
  • Use the Teams Meeting Add-In in Outlook
  • Manage Microsoft Teams settings for your organization
• manage cloud file storage options
  • Manage Microsoft Teams settings for your organization
• choose an appropriate coexistence mode
  • Understand Microsoft Teams and Skype for Business coexistence and interoperability

Manage apps for Microsoft Teams

• manage Org-wide app settings
  • Admin settings for apps in Teams
• create and manage app permission policies
  • Manage App Permission Policies in Teams
• create and manage app setup policies
  • Manage App Setup Policies in Teams
• add apps, connectors, tabs, and messaging extensions to a team
  • Admin settings for apps in Teams
  • Use built-in and custom tabs
  • Use Microsoft 365 or Office 365 and custom connectors
• customize the app store
  • Custom apps store
• publish and configure a custom app to Microsoft Teams
  • Publish a custom app submitted through the Teams App Submission API
  • Publish a custom app by uploading an app package

Manage calling and meetings (15-20%)

Manage meeting experiences

• configure meeting settings
  • Meeting Settings
• create and manage meeting policies
  • Meeting Policies
• create and manage conference bridges
  • Change the settings for an Audio Conference Bridge
• configure live events settings
  • Live Events Settings
• create and manage live events policies
  • Set up for Live Events
• configure and manage Teams cloud meeting recording
  • Teams cloud meeting recording

Manage phone numbers

• evaluate when to use Calling Plan versus Direct Routing
  • Cloud Voice Guidance
  • What is Phone System in Office 365?
  • Phone System Direct Routing
• plan and configure emergency calling policies
  • Configure dynamic emergency calling
  • Add, change, or remove an emergency location for your organization
• add, change, or remove an emergency address for your organization
  • Configure dynamic emergency calling
  • Add, change, or remove an emergency location for your organization
• provision and manage organizational phone numbers for users, services, and conferencing bridges
  • Different kinds of Phone Numbers used in Calling Plans
  • Getting Phone Numbers for your users
• assign, change, or remove a phone number for a user
  • Assign, Change or Remove a Phone Number for a user
• assign a phone number to a resource account 
  • Manage Resource Accounts in Teams

Manage Phone System for Microsoft Teams

• create and manage call park policies
  • Call Park and Retrieve in Teams
• create and manage calling policies
  • Calling Policies in Microsoft Teams
• create and manage caller ID policies
  • How can Caller ID be used in your organization
  • Manage Caller ID Policies in Microsoft Teams
• manage user voice settings
  • Calling Policies in Microsoft Teams
• create and manage dial plans
  • Set up Calling Plans for your organization
• interpret a dial plan
  • Cloud Voice Guidance
• identify potential issues by using the Health Dashboard for Direct Routing
  • Health Dashboard for Direct Routing
• create and manage resource accounts 
  • Manage Resource Accounts in Teams
• create and manage call queues
  • Create a Cloud Call Queue
• create and manage auto attendants
  • What are Cloud Auto Attendants?
  • Set up a Cloud Auto Attendant

Monitor and troubleshoot a Microsoft Teams Environment (10-15%)

Monitor and report on a Microsoft Teams environment 

• monitor and report on voice and meeting quality
  • Call Analytics and Call Quality Dashboard
  • Set up Call Analytics
  • Turn on and use Call Quality Dashboard
  • Use Power BI to analyze CQD data
• report on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics
  • Activity Reports in the Microsoft 365 Admin Centre
  • Microsoft Teams Analytics and Reporting
  • Teams Usage Report
  • Teams User Activity Report
  • Teams Device Usage Report
  • PSTN Blocked Users Report
  • PSTN Minute Pools Report
  • PSTN Usage Report
  • Live Event Usage Report
• monitor and report on creation and deletion of teams
  • Auditing
• monitor and report on guest access
  • Teams usage report
• manage Notifications & alerts rules from the Microsoft Teams admin center
  • Teams alerting and monitoring

Troubleshoot audio, video, and client issues

• troubleshoot chat and presence issues
  • Troubleshoot connectivity issues with the Microsoft Teams client
  • Actual presence status isn’t displayed
  • Issues with presence status in Outlook
• identify, collect, and interpret client logs  
  • Use log files to monitor and troubleshoot Teams
• troubleshoot issues by using Call Analytics
  • Use call analytics to troubleshoot poor call quality
• troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs
  • Troubleshoot sign-in errors for a user
• identify potential issues by using Call Quality Dashboard
  • Use CQD to manage call and meeting quality