
MS-700 received a minor update this month, with changes being made to the Create and manage teams section, including the addition of MS Graph as a management option, and the inclusion of frontline teams and experiences.
If you are already spending quite a bit of time in Teams administration, this is probably going to be a pretty easy exam for you, provided you are comfortable with other services that Teams integrates. The things that are potentially more important for you to focus on are the Entra ID related questions, including Access Reviews and group management for example, that may be the responsibility of an identity team in some organisations. Purview exposure is also needed, with DLP and Insider Risk included, amongst others. Make sure you are focusing on the Teams features you aren’t using yet, as any of the policies and settings you are already exposed to should be straight forward in the exam.
If you are more of a Microsoft 365 generalist and understand the external collaboration requirements, as well as the integration with other Microsoft 365 services, the important things to focus include understanding settings versus policies, as well as making sure you understand the different calling components, including queues, call analytics etc
What about PowerShell? There are some PowerShell questions in this exam, but not enough to cause any real issues if you are admin center leaning rather than scripting, but you should probably make sure you are somewhat comfortable with things that can be scripted that can’t be performed in a portal. You definitely don’t need to be PowerShell expert, but understanding syntax basics will go a long way. Access to Microsoft Learn during the exam also means you don’t have to focus as much on trying to memorise PowerShell cmdlets.
Configure and manage a Teams environment (40–45%)
Plan and configure network settings for Teams
- Calculate network bandwidth capacity for Teams voice, video, meetings, and events
- Analyze network impact by using Network planner
- Specify network ports and protocols used by Teams
- Specify optimal network architecture for Teams, including Microsoft eCDN
- Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool
Manage security and compliance settings for Teams
- Identify licensing requirements for security and compliance features
- Specify security and compliance alert policies for Teams
- Choose appropriate Teams administrator roles
- Plan and configure Enhanced encryption policies
- Plan and configure threat policies in Microsoft Defender XDR
- Specify retention policies
- Specify sensitivity labels and policies, including Teams meeting policies
- Specify data loss prevention (DLP) policies
- Specify Conditional Access policies for Teams
- Specify information barrier (IB) policies
- Identify appropriate use cases for communication compliance and insider risk management
Plan and implement governance for Teams
- Identify licensing requirements for lifecycle management of teams
- Identify where Teams stores content
- Plan and manage update policies
- Create and manage policy packages in Teams
- Plan and configure policy assignment for users and groups
- Configure settings for Microsoft 365 group creation
- Configure an expiration policy for Microsoft 365 groups
- Configure a naming policy for Microsoft 365 groups, including blocked words
- Archive, delete, or unarchive one or more teams
- Restore or troubleshoot the deletion of a Microsoft 365 group
- Identify when to use Microsoft Entra Access reviews for teams and groups
- Perform operations for Teams by using PowerShell and Microsoft Graph
Configure and manage external collaboration
- Identify licensing requirements for external collaboration
- Configure SharePoint Online and OneDrive external sharing settings
- Configure External access in the Microsoft Teams admin center
- Configure External collaboration settings in Microsoft Entra ID for guest access
- Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, Microsoft Entra admin center, or the SharePoint admin center
- Control guest access to a specific team by using Microsoft Purview and Microsoft Entra ID
- Remove guests from Teams, including from a team or a tenant
- Configure shared channels for external access
- Configure and manage B2B direct connect cross-tenant access settings in Microsoft Entra ID for shared channels
Manage Teams clients and devices
- Identify licensing requirements for Teams Phone accounts and resource accounts
- Identify licensing requirements for Teams devices
- Manage configuration profiles for Teams devices
- Configure accounts and systems for Microsoft Teams Rooms
- Manage device settings and firmware
- Manage Teams device tags
- Provision and configure remote sign-in for new devices
Plan and configure Teams for VDI
- Identify infrastructure requirements for Teams on VDI
- Identify performance requirements for Teams on VDI
- Choose between persistent and non-persistent modes
- Specify the deployment method for Teams on VDI
- Configure media optimization
Manage teams, channels, chats, and apps (20–25%)
Create and manage teams
- Plan for a Teams rollout by using Advisor for Teams
- Create a team by using the Microsoft Teams admin center, Teams client, the Teams PowerShell module, or Microsoft Graph
- Create a team from an existing Microsoft 365 group, SharePoint site, or team
- Create a team from a template
- Create and manage templates and template policies for teams
- Manage the membership and roles for a team
- Manage a team in the Microsoft Teams admin center
- Manage Teams environment settings
- Configure privacy and sensitivity settings for a team
- Create and manage frontline teams and experiences
Manage channels and chats
- Recommend channel types, including standard, private, and shared
- Add, edit, and remove channels
- Manage channel settings
- Create and manage channel policies
- Manage private and shared channel membership
- Create and manage messaging policies
Manage apps for Teams
- Manage Org-wide app settings in the Microsoft Teams admin center
- Create and manage app permission policies
- Create and manage app setup policies
- Manage permissions and consent for apps, including blocking apps
- Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions
- Manage purchasing of apps in the Teams app store
- Customize the appearance of the Teams app store
- Customize the branded experience of an app
- Upload an app to Teams
- Enable Loop experiences in Teams
Manage meetings and calling (15–20%)
Manage meetings and events
- Recommend an appropriate meeting type
- Enable intelligent meeting recap
- Configure meeting settings
- Create and manage meeting templates and template policies
- Create and manage meeting policies
- Create and manage meeting customization policies
- Configure and manage conference bridges
- Configure and manage audio conferencing policies
- Create and manage event settings and policies
- Manage immersive experiences in meetings
Manage phone numbers and services for Teams Phone
- Identify Public Switched Telephone Network (PSTN) requirements, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile
- Identify device requirements, including Teams Rooms on Windows and Teams Rooms on Android
- Add, change, or remove an emergency address for an organization
- Provision and manage phone numbers for users, services, and conferencing bridges
- Assign, change, or remove a phone number for a user or a resource account
- Create and manage resource accounts in the Microsoft Teams admin center
- Manage voice settings and policies for users
- Create and manage voicemail policies
- Configure auto-attendants and call queues
- Create and manage calling policies
Monitor, report on, and troubleshoot Teams (15–20%)
Monitor and report on Teams
- Monitor and report on voice and meeting quality
- Configure reporting labels
- Configure alert rules
- Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage
- Monitor and report on the creation and deletion of teams
- Monitor and report on guest access
- Monitor the Microsoft 365 network connectivity test tool
- Manage feedback, including policies
Troubleshoot audio, video, and client issues
- Collect client-side logs
- Clear the Teams client cache
- Troubleshoot issues by using self-help diagnostics for Teams
- Troubleshoot Team client installation and update issues
- Troubleshoot sign-in issues to Teams