This is accompanying list of resources I found useful while preparing for the 74-324 Office 365 for Small Businesses exam. If you have any addition suggestions let me know and I’ll add them to the list. This is by no means a comprehensive list of resources, as the Office 365 Online Help and online communities are full of additional information that you will find valuable.
First up, some general recommendations to get a good overview of Office 365 if you are new to it
Online Training Videos
Download the HQ versions of these for the appropriate device type.
Administering Office 365 for Small Businesses Jump Start
Office 365 Jump Start
Wave 15 Office Ignite – more as a learning for future updates, rather than the current exam, but some of the content is still applicable
Books
Microsoft Office 365: Exchange Online Implementation and Migration – this book will more than address Exchange Online migration and integration scenarios that the exam will cover
Microsoft Office 365: Connect and Collaborate Virtually Anywhere, Anytime – this free ebook gives a good overview to many of the components of Office 365. While it’s not a technical book, it should help get you up to speed on SharePoint and Lync if you aren’t familiar with them
Working with Microsoft Office 365: Running Your Small Business in the Cloud – this book does a great job of explaining how SMBs can use Office 365, and does cover topics that help give you an understanding of what the P1 plan can and can’t do.
Office 365 Service Descriptions
- Provision and manage users, groups, and domains.
- This objective may include but is not limited to: create users;
configure user and group properties and settings; manage user licenses and subscriptions; Bulk Add Users Wizard (CSV import); use Microsoft Online Services Directory Synchronization Tool to provision and manage users and groups; recover identities and users; add and verify domains; Microsoft Online Services module for Windows PowerShellInstall Windows PowerShell for single sign-on
Windows PowerShell cmdlets for Office 365
Windows PowerShell cmdlet Descriptions for Office 365 and Windows Intune
Synchronize your directories
Office 365 DirSync Content Map
- This objective may include but is not limited to: create users;
Administer Microsoft Office 365 (50 percent)
- Manage roles.
- This objective may include but is not limited to: Office 365 administrator roles; delegated administration; Exchange role-based access control (RBAC) roles including management role assignment policies for users
Permissions By Role
Assigning administrator roles
Office 365 Permissions Comparisons
Assigning admin roles
Permissions in Office 365 FAQ
- This objective may include but is not limited to: Office 365 administrator roles; delegated administration; Exchange role-based access control (RBAC) roles including management role assignment policies for users
- Prepare the client computer and configure remote connectivity.
- This objective may include but is not limited to: prepare the client computer (prerequisites, desktop integration, group policy settings, managing desktop shortcuts, Microsoft Online Services Sign-In Assistant); troubleshoot remote connectivity issues (Windows Firewall and network firewall for Lync, Exchange, and SharePoint); autodiscover and service location, trusted zones; configure remote administration (enable administrator for remote Windows PowerShell, Exchange Management Console), Office Professional Plus 2010
Deployment Readiness Tool
Add or delete links to Office client applications
Install Windows PowerShell for single sign-on - Manage mailboxes, contacts, and groups.
- This objective may include but is not limited to: single item recovery; recover mailboxes; migrate mailboxes; Email Migration Wizard; configure global policy settings including Outlook Web App mailbox policy and Exchange ActiveSync policies; security and distribution groups (moderated, restricted, dynamic, and self-service
Exchange Server Deployment Assistant
Exchange Online Administration - Manage messaging security and compliance.
- This objective may include but is not limited to: antivirus/antispam (Forefront Online Protection for Exchange); Exchange Hosted Encryption; S/MIME; Information Rights Management (IRM); journal rules; certificates; Mutual TLS (MTLS); create and manage retention policies and retention tags; administrator audit logging; mailtips; litigation hold; archive mailbox (personal and online)
Compliance Features In Exchange Online
Security and Compliance for Exchange Online in Office 365
- This objective may include but is not limited to: antivirus/antispam (Forefront Online Protection for Exchange); Exchange Hosted Encryption; S/MIME; Information Rights Management (IRM); journal rules; certificates; Mutual TLS (MTLS); create and manage retention policies and retention tags; administrator audit logging; mailtips; litigation hold; archive mailbox (personal and online)
- Manage Lync in an Office 365 environment.
- This objective may include but is not limited to: configure Lync services; configure federation and public IM connectivity (PIC); configure user settings (audio/video, file transfer, dial-in audio conferencing settings)
Ensuring Your Network Works With Lync Online
Set up your network for Lync Online
- This objective may include but is not limited to: configure Lync services; configure federation and public IM connectivity (PIC); configure user settings (audio/video, file transfer, dial-in audio conferencing settings)
- Manage site collections.
- This objective may include but is not limited to: create site collections; manage site collection properties (quotas, owners, administrators, and external user policies); create and configure the public website
SharePoint Online planning guide for Office 365 for professionals and small businesses
Customize the public-facing Website - Manage user profiles.
- This objective may include but is not limited to: configure user and organization properties and policies; manage social tags and notes; configure MySite properties; manage audience
Manage My Site settings for SharePoint Online
Manage audiences
Enable or disable Social Tags and Note Boards for a user or group
Manage user profile policies in SharePoint Online - Manage sites.
- This objective may include but is not limited to: manage team site; external user permissions; send external invites; create permission sets; define roles and groups; site templates; solution and feature framework (activating, deactivating, sandbox solutions); mobile device support; Recovery and Recycle Bin
Manage administrators for a site collection
Create and manage site collections
Configure a SharePoint site for mobile devices
Mobile Devices
- This objective may include but is not limited to: manage team site; external user permissions; send external invites; create permission sets; define roles and groups; site templates; solution and feature framework (activating, deactivating, sandbox solutions); mobile device support; Recovery and Recycle Bin
- Manage Public Facing Web Site.
- This objective may include but is not limited to: Create a public Website with the default domain, Create a public Website with a custom domain name, Change the domain name of your existing public Website, View the public Website DNS information.
Administer Exchange and Lync Online (30 percent)
Administer SharePoint Online (20 percent)
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